Administrator Support Menu
Here you will be able to find answers to your questions regarding any aspect of managing the Handsam Health & Safety and Compliance Management system as an Administrator. Select the option which most closely matches your query and follow the links to find the answer you are looking for or use the SEARCH FUNCTION - the magnifying glass in the top right of the page.
If you're looking for user help CLICK HERE
GENERAL ADMINISTRATION
AUDIT MANAGER VIEW CHANGING YOUR PASSWORD EDITING USER PERMISSIONS HOMEPAGE LAYOUT FOR ADMINISTRATORS HOMEPAGE LAYOUT FOR USERS HOW TO RESET A USER'S PASSWORD LOGGING ONTO THE HANDSAM SYSTEM MAKING A USER INACTIVE MANAGING PEOPLE REINSTATING A USER
SENDING AN EMAIL TO ALL STAFF MEMBERS REGARDING THEIR LATE TASKS SWITCHING ORGANISATIONS AS A CLUSTER MANAGER VIEWING AN AUDIT
HEALTH AND SAFETY TASKLIST
ADDING A NEW USER ADDING DOCUMENTS OR EVIDENCE TO A TASK CHANGING THE DATE OF A TASK COMPLETING A USERS TASK AS AN ADMINISTRATOR CREATING A CUSTOM TASK DEPARTMENTAL MANAGER ACCESS - TASKLIST ADMINISTRATORS DEPARTMENTAL MANAGER VIEW EDITING USER PERMISSIONS FILTERING TASK LISTS USING THE FILTER BOX AND EXPORTING THE DATA – ADMINISTRATOR HOW TO ADD NOTES & DOCUMENTS AS AN ADMIN HOW TO RESET A USER'S PASSWORD HOW TO UNASSIGN AN INDIVIDUAL TASK KEY TO THE SYMBOLS ON THE TASKLIST MAKING A USER INACTIVE MAKING AN INDIVIDUAL TASK INACTIVE MULTIPLE TASK EDITING - FROM ONE USER TO ANOTHER MULTIPLE TASK EDITING - MAKING TASKS INACTIVE MULTIPLE TASK EDITING - NEW SYSTEM MULTIPLE TASK EDITING - UNASSIGNING TASKS MULTIPLE TASK EDITING - ASSIGNING UNASSIGNED TASKS TO A USER REASSIGNING A SINGLE TASK TO A USER REINSTATING A USER
SENDING AN EMAIL TO ALL STAFF REGARDING THEIR LATE TASKS TASKLIST DASHBOARD FOR CLUSTER MANAGERS UNDERSTANDING TASK MANAGEMENT UNDERSTANDING THE ACCOUNT DASHBOARD ADMINISTRATOR VIEWING MY COMPLETED TASKS VIEWING AND COMPLETING A TASK VIEWING COMPLETED TASKS: ADMINISTRATOR VIEWING INACTIVE TASKS: ADMINISTRATOR VIEWING LATE TASKS: ADMINISTRATOR VIEWING TODAY'S TASKS: ADMINISTRATOR
QUICK GUIDES LIBRARY
PASSWORDS AND ACCESS
CHANGING YOUR PASSWORD FORGOTTEN YOUR PASSWORD HOW TO RESET A USER'S PASSWORD LOGGING ONTO THE HANDSAM SYSTEM
INCIDENT LOG
ADDING A NEW USER ALTERING THE INCIDENT DASHBOARD DATES AND RERUNNING ASSIGNING AN INCIDENT INVESTIGATION COMPLETING AN INCIDENT INVESTIGATION EDITING USER PERMISSIONS FILTERING THE INCIDENT LOG HOW TO RESET A USER'S PASSWORD INCIDENT LOG ADDING MULTIPLE STUDENTS OR INJURIES ONTO AN INCIDENT INCIDENT LOG: ADDING A PERSON OF RELEVANCE
INCIDENT LOG: CHANGING YOUR EMAIL PREFERENCE INCIDENT LOG: COMPLETING AN INCIDENT INCIDENT LOG: CREATING AN INCIDENT INCIDENT LOG: EDITING AN INCIDENT INCIDENT LOG: READING THE INCIDENT LOG REPORT INCIDENT LOG: ADDING DOCUMENTS TO AN INCIDENT INCIDENT LOG: RECORDING A COVID INCIDENT INCIDENT LOG: RECORDING A RESTRAINT INCIDENT INCIDENT LOG: REPORTING ON COVID INSTANCES MAKING A USER INACTIVE MANAGING PEOPLE REINSTATING A USER UNDERSTANDING THE ILLNESS DASHBOARD UNDERSTANDING THE INCIDENT DASHBOARD
UNDERSTANDING THE RESTRAINT DASHBOARD UNDERSTANDING THE STUDENT DASHBOARD
E-TRAINING
ADDING A TRAINING COURSE ADDING A NEW USER ADDING A TRAINING PROVIDER AMENDING A TRAINING DATE ASSIGNING TRAINING COMPLETING A USER'S REAL-TIME TRAINING: ADMIN CREATING A TRAINING PACKAGE DELETING TRAINING EDITING USER PERMISSIONS EXPORTING YOUR TRAINING RECORDS HOW TO RESET A USER'S PASSWORD MAKING A USER INACTIVE MY TRAINING LOG FILTERS REINSTATING A USER RETAKING AN E-TRAINING COURSE SENDING AN EMAIL TO ALL STAFF MEMBERS REGARDING OUTSTANDING TRAINING COURSES TRAINING LOG DASHBOARD FOR ADMINS
DOCUMENT VIEWER
Still unsure? Get in touch by filling in the online contact form, email info@handsam.co.uk or phone 03332 070737.