User Support Menu
Using the options on this page, Handsam system users will be able to find quick and straightforward answers to their questions regarding any aspect of their use of the Handsam Health & Safety and Compliance Management system
Select the option which most closely matches your query and follow the links to find the answer you are looking for or use the SEARCH FUNCTION - the magnifying glass in the top right of the page.
If you're looking for administrator help CLICK HERE
HEALTH AND SAFETY TASKLIST
ADDING DOCUMENTS OR EVIDENCE TO A TASK KEY TO THE SYMBOLS ON THE TASKLIST UNDERSTANDING MY TASKS FOR USERS VIEWING MY COMPLETED TASKS VIEWING AND COMPLETING A TASK
QUICK GUIDES LIBRARY
ACCESSING THE QUICK GUIDES LIBRARY LINKS TO REGULATIONS GUIDANCE AND PUBLICATIONS ONLINE HOW DO I FILTER QGP LIBRARY DOCUMENTS USING TAGS FEATURE QUICK GUIDES LIBRARY
DOCUMENT VIEWER
Still unsure? Get in touch by filling in the online contact form, email info@handsam.co.uk, or phone 03332 070737.
PASSWORDS AND ACCESS
CHANGING YOUR PASSWORD FORGOTTEN YOUR PASSWORD HOW TO RESET A USER'S PASSWORD LOGGING ONTO THE HANDSAM SYSTEM
INCIDENT LOG
COMPLETING AN INCIDENT INVESTIGATION ASSIGNING AN INCIDENT INVESTIGATION INCIDENT LOG: ADDING MULTIPLE STUDENTS OR INJURIES ONTO AN INCIDENT INCIDENT LOG: ADDING A PERSON OF RELEVANCE
INCIDENT LOG: CHANGING YOUR EMAIL PREFERENCE INCIDENT LOG: COMPLETING AN INCIDENT INCIDENT LOG: CREATING AN INCIDENT INCIDENT LOG: EDITING AN INCIDENT INCIDENT LOG: READING THE INCIDENT LOG REPORT INCIDENT LOG: ADDING DOCUMENTS TO AN INCIDENT INCIDENT LOG: RECORDING A COVID INCIDENT INCIDENT LOG: RECORDING A RESTRAINT INCIDENT INCIDENT LOG: REPORTING ON COVID INSTANCES MANAGING PEOPLE
E-TRAINING
