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Welcome to the Edsafe Client Support Centre
01 Home Page
02 How Can We Help
03 Administrator Support Menu
04 User Support Menu
05 User Guides - Online Video Guidance
06 Handsam: What We Do
07 Training
08 Copyright Notice
09 Credits
10 Contact Us
11 Accessing the Quick Guides Library Links to Regulations, Guidance and
Publications Online
12 Account Training Performance Analysis - Training Adminstrators
13 Account Training Performance Analysis - Training Adminstrators Cluster Access
14 Adding a Training Course
15 Adding a New User
16 Adding a Training Provider
17 Adding a User Tag
18 Adding Documents or Evidence to a Task
19 Altering the Account Tasklist Dashboard Dates and Rerunning
20 Altering the Incident Dashboard Dates and Rerunning
21 Amending a Training Date
22 Assigning a Training Package
23 Assigning an Incident Investiogation
24 Assigning Training
25 Audit Actions Dashboard
26 Audit Manager View
27 Changing the Date of a Task
28 Changing Your Email Preferences Bank Holidays and Weekends
29 Changing Your Password
30 Completing a Real-Time Course as a User
31 Completing a Users Real-Time Training-Admin
32 Completing a Users Task as an Admin
33 Completing a Handsam Training Course
34 Completing an Incident Investigation
35 Creating a Custom Task
36 Creating a Training Package
37 Deleting Training
38 Departmental Manager Access-Tasklist Admin
39 Departmental Manager View
40 Documents Access
41 Editing User Permissions
42 Exporting Your Training Records
43 Filtering Task Lists Using the Filter Box and Exporting the Data
44 Filtering the Incident Log
45 Forgotten Your Password
46 FRA Actions Dashboard
47 FRA Manager View
48 FRA Viewer
49 Homepage Layout for Admin
50 Homepage Layout for Users
51 How do I Filter QGP Library Documents Using Tags
52 How to Add Notes and Documents as an Admin
53 How to Reset a User's Password
54 How to Unassign an Individual Task
55 Incident Log: Adding Multiple Students or Injuries onto an Incident
56 Incident Log: Adding a Person of Relevance
57 Incident Log: Changing Your Email Preferences
58 Incident Log: Completing an Incident
59 Incident Log: Creating an Incident
60 Incident Log: Editing an Incident
61 Incident Log: Reading The Incident Log Report
62 Incident Log: Adding Documents to An Incident
63 Incident Log: Recording a Covid Incident
64 Incident Log: Recording a Restraint Incident
65 Incident Log: Reporting on Covid Instances
66 Key to the Symbols on the Tasklist
67 Logging onto the Handsam System
68 Making a User Inactive
69 Making an Individual Task Inactive
70 Managing People
71 Multiple Task Editing: From One User to Another
72 Multiple Task Editing: Making Tasks Inactive
73 Multiple Task Editing: New System
74 Multiple Task Editing: Unassigning Tasks
75 Multiple Task Editing: Assigning Unassigned Tasks to a User
76 My Training Log Filters
77 Quick Guides Library
78 Reassigning a Single Task to a User
79 Reinstating a User
80 Retaking an E-Training course
81 Sending an Email to all Staff Regarding Their Late Tasks
82 Sending an Email to All Staff Members Regarding Outstanding Training Courses
83 Switching Organisations as a Cluster Manager
84 Tasklist Dashboard for Cluster Managers
85 Training Log Dashboard for Admins
86 Training Log Dashboard for Users
87 Understanding My Tasks for Users
88 Understanding Task Management
89 Understanding the Account Dashboard Administrator
90 Understanding the Illness Dashboard
91 Understanding the Incident Dashboard
92 Understanding the Restraints Dashboard
93 Understanding the Student Dashboard
94 Viewing My Completed Tasks
95 Viewing an Audit
96 Viewing and Completing a Task
97 Viewing Completed Tasks: Administrator
98 Viewing Inactive Tasks: Administrator
99 Viewing Late Tasks: Administrator
100 Viewing Previous Years Tasks
101 Viewing Todays Tasks: Administrator
102 Global Audit Actions Dashboard
103 Global FRA Actions Dashboard